Privacy Policy

Sarah Lennon - Story Coach, is committed to preserving the privacy of all visitors to the storycoach.ie website. Please read the following privacy statement to understand how we use and protect the information that you provide to us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from storycoach.ie (the “Site”).

Website Visitor Data

When you make a payment on this website, we collect personal information from you to fulfil the order. We may collect information like your:

  • Billing address


  • Email address


  • Name


  • Phone number


We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device


  • Web pages you visited prior to coming to this website


  • Your IP address


This information may also include details about your use of this website, including:

  • Clicks


  • Internal links


  • Pages visited


  • Scrolling


  • Searches


  • Timestamps


We share this information with Squarespace, our website analytics provider (Google), to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

  • These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.


  • These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.


Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device


  • Your IP address


Squarespace

This website is hosted by Squarespace.

Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device


  • Web pages you visited prior to coming to this website


  • Your IP address


Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

How do we use the information we collect?

We will use your contact information to reply to your query. We may also provide you with information about our services, activities or online content. You should only receive marketing emails or similar correspondence us if you have agreed to this. It will be made clear to you where you have these choices, for example, by providing tick boxes for you to decide whether you wish to receive marketing updates.

How you can manage your personal data:

You may unsubscribe from newsletters and other updates by selecting the unsubscribe button at the foot of every communication. You can also update your details with us at any time via email.

Security – how we protect your personal information:

If you submit any personal details via this website during any transaction it will only be used to directly engage with you regarding your query. Your personal data will only be available to employees of Story Coach and will not be disclosed to any third party unless it is required by law. We provide reasonable and appropriate measures to protect personal information within our organisation against unauthorised or unlawful access, alteration, disclosure, or destruction. We only implement requests with respect to personal information about you and we may need to verify your identity before implementing your request. We will comply with your request as soon as reasonably practicable and in accordance with applicable law. We may need to retain certain information for record keeping purposes, as required under applicable legal obligations, and/or to complete any transactions that you began prior to requesting such change or deletion. Some of your information may remain within our systems and other records, in compliance with applicable law.

This website is the property of, and is managed by Story Coach T/A Sarah Story Coach, Dublin, Ireland. Should you as a visitor wish to discuss any matters relating to the processing of personal data on this website contact Sarah Lennon, Founder + Director by email sarah@storycoach.ie.